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A HAPPY HOST COMPANY HANDBOOK & POLICIES
EFFECTIVE DATE: OCTOBER 23, 2025

Company policies are established for many reasons, some of which may not be immediately evident. These policies apply to all independent contractors and employees equally. Regardless of your opinions of these policies, they are to be followed and honored.

If you believe a particular policy is incorrect or unfair, you have the right to discuss it with management. However, disagreement with a policy should never be displayed publicly or voiced among other contractors or employees in a way that causes division or hostility.

You may present concerns privately to management. Any further public discussion or negative conduct related to a policy after that point will be considered a matter warranting discipline or termination.

Company policies must be adhered to. Any personal disagreement with your employer’s policies should be set aside so that you can continue to complete your duties with a positive attitude and strong work ethic.

JOB DESCRIPTIONS
All independent contractors and newly hired employees of A Happy Host, LLC will be given a job description defining expected duties. As roles evolve, responsibilities may be added, removed, or altered at management’s discretion.

Assignments and expectations may change as company needs develop. Material changes will be communicated formally to the contractor or employee.

AT-WILL EMPLOYEE
Many of the jobs will be performed by independent contractors and as such work assignments will be issued on a job-by-job basis or according to mutually agreed terms. However, if you are classified as or later become an employee, the following provisions apply:
In consideration of employment with A HAPPY HOST, LLC, each employee must understand that their employment and compensation are at-will and therefore can be terminated, with or without cause, at any time without prior notice, at their option or at the option of A HAPPY HOST, LLC. This provision is modified to the extent that any termination will be handled in accordance with the “Termination Policy and Procedure” set forth herein.

This at-will employment relationship will remain in effect throughout your employment with A HAPPY HOST, LLC unless it is specifically modified by an express written employment agreement executed by an authorized representative of A HAPPY HOST, LLC and you.

Each employee must understand that this at-will employment relationship may not be modified by any oral or implied agreement, and that neither the employment handbook, nor any course of conduct, practice, policy, award, promotion, performance evaluation, transfer, or length of service can modify this at-will relationship.

Each employee must acknowledge that they have carefully read this Agreement, that they understand its terms, and that they have entered into this agreement voluntarily. They must further acknowledge that they have been given the opportunity to discuss this Agreement with their private legal counsel before signing it and have availed themselves of that opportunity to the extent they wish to do so.

CONTRACT LABOR / INDEPENDENT CONTRACTOR
Independent contractors are an integral part of A Happy Host’s operations. The following policies clarify this relationship:

1. Contractors are not paid for travel from their homes to job sites or from their final worksite home. Travel between job sites during a workday is paid.
2. Contractors are paid per assignment or per agreement.
3. Contractors control the means, methods, and manner of their work, and are responsible for their own tools, supplies, insurance, and business expenses.
4. Contractors are responsible for payment of all applicable taxes and will receive IRS Form 1099-NEC each year.
5. Contractors are not eligible for employee benefits, paid leave, or overtime compensation.
6. Contractors are expected to operate under their own business name when possible and may provide services to other clients, provided it does not conflict with their Non-Compete Agreement.
7. Contractors have no authority to represent or bind A Happy Host, LLC in any legal or business capacity unless specifically authorized in writing.
8. Nothing in this Handbook or in company communications shall be construed as creating an employer-employee relationship.

VOLUNTARY AFLAC PREMIUM DEDUCTION AUTHORIZATION
A Happy Host, LLC offers independent contractors the option to participate in voluntary insurance plans through Aflac. Participation is completely voluntary and available only at the contractor’s written request.

By electing to participate, the contractor authorizes A Happy Host, LLC to deduct the agreed-upon Aflac premium amount from each payment and remit the funds directly to Aflac. A Happy Host does not contribute toward, endorse, or administer any Aflac policy, and this convenience service does not create or imply employee status or benefits.

Contractors may revoke or modify their authorization in writing at any time. Changes will take effect on the next billing cycle after both Aflac and A Happy Host, LLC have processed the request.

CODE OF CONDUCT
As a representative of A Happy Host, LLC, you are expected to behave professionally and respectfully. Use good judgment, maintain honesty, and communicate openly with management if issues arise.

DRESS CODE
A Happy Host maintains a casual appearance standard. While there is no required uniform, personnel are encouraged to dress appropriately for the work being performed and to present a neat, professional appearance.
An A Happy Host shirt may be worn voluntarily to help identify affiliation with the company, and one shirt may be provided upon request. If not worn, any solid-color collared shirt or other clean, work-appropriate clothing is acceptable.

INTERNET USAGE
Our internet connection is primarily for business use. Limited personal use is permitted as long as it does not interfere with work. Prohibited activities include:

• Downloading or uploading obscene, offensive, or illegal material.
• Sending confidential information to unauthorized recipients.
• Accessing or distributing pirated media or software.
• Visiting unsafe websites or performing unauthorized actions such as hacking or fraud.
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CELL PHONE
Cell phones may be used for work purposes. Personal calls should be brief, and excessive texting or gaming is not permitted. Phones may not be used while driving company vehicles or to record confidential information.

CORPORATE EMAIL
Use your company email primarily for work-related purposes. Limited personal use is acceptable, provided it does not disclose confidential information or violate company policy. Always maintain strong passwords and avoid suspicious links or attachments.

SOCIAL MEDIA
When using personal social media, you may not share confidential company information or any content that could damage A Happy Host’s reputation. Personal opinions must be clearly identified as your own.

Contractors or employees managing company social media accounts must act professionally, avoid misleading statements, and follow all confidentiality and copyright rules.

CONFLICT OF INTEREST
Always act in the company’s best interest. Personal or financial interests must not interfere with professional duties. Any potential conflicts should be disclosed to management.

TIME MANAGEMENT / CONTRACT MANAGEMENT
Employees must accurately log time worked. Contractors must perform assignments promptly and efficiently, recognizing that “time is of the essence” in hospitality services. Poor time management or failure to meet deadlines may result in termination of assignment or contract.

COMPANY AND CLIENT PROPERTY
All company and client property must be handled with care. Damage caused by negligence may result in back charges. Contractors are encouraged to carry insurance for their own protection.

All property, tools, equipment, photos, videos, or materials created or used while performing work for A Happy Host remain the exclusive property of A Happy Host, LLC. Contractors and employees may not use, copy, delete, or distribute company materials without written authorization.

Upon completion of work or termination, all company property, documents, and materials must be promptly returned.

NON-DISCLOSURE AND NON-SOLICITATION SUMMARY
All contractors and employees are bound by A Happy Host, LLC’s Non-Disclosure and Non-Compete Agreement. Confidential business, client, and operational information must never be shared outside the company.

Contractors and employees may not solicit, contact, or perform work directly for A Happy Host clients, vendors, or affiliates except through company authorization.

NON-DISPARAGEMENT
Public or online statements that damage the reputation of A Happy Host, LLC, its owners, employees, or clients are strictly prohibited during and after any engagement.

COMPANY EMPLOYEE BENEFITS / VACATION / HOLIDAYS
The company currently provides no paid benefits. Employees working more than 30 hours per week for 90 days may be eligible for future benefit programs at the company’s discretion.

Contractors are not eligible for employee benefits. Participation in voluntary programs, such as Aflac insurance, is optional and fully self-funded.

Employees may earn overtime for hours exceeding 40 per week. Holiday pay is not provided.

WORKERS COMPENSATION
Employees will be covered once legally required. Contractors are responsible for their own coverage or exemption documentation.

WORKPLACE SAFETY
All personnel must prioritize safety. Do not perform tasks that require training unless you are qualified. Use protective equipment as needed. Unsafe conduct may result in termination.

ATTENDANCE
Notify management promptly if you cannot report to work or an assignment. Emergencies will be handled reasonably, but communication is expected whenever possible.

DRUG-FREE WORKPLACE
A Happy Host, LLC maintains a drug-free workplace. Illegal drugs are prohibited. Alcohol consumption during work hours is not allowed.

Prescription medications that impair judgment or coordination must be reported if they affect safety-sensitive work.

EQUAL OPPORTUNITY
A Happy Host, LLC provides equal opportunity in all operations and prohibits discrimination or harassment based on any protected category.

ACKNOWLEDGMENT & AGREEMENT
By providing services for or employment with A Happy Host, LLC, you acknowledge that you have received, read, and understood this Handbook and agree to comply with its policies.

This Handbook works in conjunction with the company’s Non-Disclosure and Non-Compete Agreement. Violations of these policies may result in disciplinary action, termination, or legal enforcement as described in that Agreement.

Rickey Shaver

A Happy Host, LLC
1208 Sellers Rd
Dandridge, TN 37725
(865) 314-7564
 services@ahappyhostgsm.com